Accounts receivable software
for collections teams
Discover O2C software, the smart solution for streamlining your collections process, managing your team and reducing DSO.
Are you struggling to find a solution that works for both you and your team?
Many solutions available focus on single users or automation and are limited to a few hundred transactions per month.
At the other end of the scale enterprise solutions are either too basic, over complicated and time consuming to deploy, or too expensive.
Simple
Sync O2C with your accounting software or ERP. You can even import transactions from spreadsheets! Then onboard your team in just a few minutes and you're ready to go.
Secure
Hosted on The Amazon AWS Cloud which is ISO and CSA STAR security certified. Delivering a fast and reliable service wherever in the world your team members are based.
Specially for teams
O2C software has been developed by an organisation with over 30 years hands on experience training, managing and building teams of collections agents.
How it works
Simplify the process, optimise the results with O2C software.
Flexible and scalable
O2C software is designed for the management of all sizes of ledger, from a few transactions to tens of thousands. Role based access supports all team structures, from one or two members to hundreds.
Connected teams
Give members of your team secure access to their customer portfolio from any location, office or remote. Even across multiple geographic locations. Then keep track of all collections activity in real time.
Global and multicultural
Assign accounts to the most appropriate agents using criterion including language, customer location or transaction value. Communication, such as dunning letters, can be written in any language.
Maximise efficiency
Prioritise individual team members workflows instantaneously using strategy builder. Integrate AI where appropriate and access detailed customer communication history. Live operational reports facilitate a pro-active approach to ledger management.
Minimise delays
Significantly reduce disputed invoice resolution times as all communication between team members and internal stakeholders takes place transparently within the O2C software portal accessed either via the internet or our mobile app.
Cut down on meetings. Give key stakeholders live access to a comprehensive set of dashboards showing KPI’s, DSO, Payment forecasts and many other reports. Easily accessible via the internet or on their mobile device using our connected app.
Empower your team, maximise your results.
A team that practices pro-active collection techniques, builds relationships with customers and harnesses the benefit of AI can easily outperform any solution that relies on automated, system generated, chasing methods.
However, the benefits can easily be eroded if the team is not managed in a similarly pro-active and structured way.
A high performing team also needs to have access to all the information they require to carry out professional and well-informed calls with customers and, in addition, must have the ability to resolve disputed transactions swiftly.
Ultimately, increase employee morale. A team that are exceeding their targets are a happy team!
Turn an administrative process into a business driver
Create new insights, improve customer satisfaction, increase operating efficiency.